How We Rate Online Casinos

At CasinoAus, we get it — the online casino world can seem bewildering. So, we’re rolling up our sleeves and shining a spotlight on how these virtual gaming spaces earn their stripes. It’s our mission to break down the jargon and reveal just what goes into the rating process of online casinos. So, grab a cuppa and settle in as we navigate the nitty-gritty of our exhaustive casino rating process!

Why Trust A CasinoAus Casino Assessment

Navigating the sea of online casinos can feel like being adrift on a dinghy in the Pacific. It’s huge, it’s daunting, and where do you even start? That’s where CasinoAus comes in! Consider us your experienced guides, steering you away from the stormy seas and onto the sunny shores of a safe, enjoyable gaming experience.

But how do we spot the land among the waves? It’s down to our map — a rigorous, detailed evaluation process. We’re talking about a whole treasure chest of parameters that help us unearth the very best online gaming spots for you.

If you’re a visual thinker, think of it as a branching tree (or peek at our neat little graph). At the heart of it all — the trunk, if you will — is your trust as a player. From there, branches shoot off into different aspects which we carefully assess.

Safety, of course, is a major branch leading us to secure platforms. Then there’s the user experience branch, pointing us towards smooth navigation. The branch of quality games directs us to renowned developers. And let’s not forget the branches for top-notch customer support and speedy payments, which lead us to 24/7 availability and various methods. All these aspects intertwine to form a tree of trust that keeps you at its roots.

Why Trust a CasinoAus Casino Assessment

Safety And Security: Our Foremost Priority

Picture this: you’re ready to enter the vibrant world of online gaming. The only thing on your mind should be the thrill of the game, not whether your personal information is as secure as Fort Knox. We get it! And that’s why we’re here to take that load off your mind.

We’re meticulous when it comes to your safety. Like secret agents, we conduct intensive checks to ensure all our recommended casinos are licensed and regulated by top-notch,

globally respected bodies. It’s a bit like your virtual passport, showing you’re in a safe and fair gaming zone.

Now, what about your personal and financial data? We’ve got that covered too! We confirm that advanced encryption technologies are in play. It’s all a bit James Bond, but think of SSL encryption as an unbreakable secret code protecting your information.

And fair play? We’ve got that on lock too! We bring in the big guns, third-party auditing firms like eCOGRA and iTech Labs, to ensure the games are as fair as they are fun.

Data Encryption

This is the digital equivalent of a safety deposit box. Here’s what’s inside:

  • SSL Certificates: Think of these as the lock on that box. They’re what keep your personal and financial data safe and sound.

Licensing and Regulation

It’s like the casino’s ID card, showing they’re legit and trustworthy. Here’s what we check:

  • Jurisdiction of the Licence: This is about where the licence comes from. Different places have different rules, so it matters!
  • Regulatory Bodies: These are the folks issuing the licence. We’re talking about reputable groups like the Malta Gaming Authority (MGA), or The Curacao Gaming Control Board. They’re the ones keeping the casinos in check.

Fair Gaming Practices

This makes sure the games are fair and square, and here’s how we do it:

  • RNG Certification: RNG (or Random Number Generator) makes sure the games are fair, and everything is down to chance.
  • Payout Reports: These are like a report card for the casino, showing that when you win, you’ll actually get your money.

Security & Trust: It’s the heart of the whole operation. This is our main promise to you, and it’s where everything else branches out from.

Quality of User Experience: Simplified And Seamless

Verified Research

In our view, an outstanding online casino should feel as intuitive and inviting as your favourite local spot. It’s not just about glitz and glamour; it’s about creating a user interface that’s easy to navigate, designed to lead you effortlessly to the action.

Prioritising user experience is a hallmark of the casinos we champion. They ensure that everything runs seamlessly, from access to games to handling transactions. We value mobile compatibility highly, ensuring your gaming experience is always a tap away, no matter where you are. Moreover, when it’s time to deposit or withdraw funds, these casinos offer streamlined processes, ensuring that you can focus on what’s most important – the games.


Games Library: Quality Over Quantity

An engaging games library is a keystone of an online casino, as crucial as a diverse coral reef to vibrant sea life. It’s a paramount factor we weigh up when assessing online casinos. With this in mind, we delve into two primary aspects:

Game Providers

We expect our chosen casinos to rub shoulders with the industry’s best software developers. Partnering with renowned names like NetEnt, Microgaming, and Evolution Gaming isn’t just about bragging rights; it’s about ensuring quality gaming experiences for players. These developers are the crema de la crema, known for their top-tier games that offer both fun and fairness.

NetEnt colour logo

Known for its innovative slot games and immersive graphics. When you see a game by NetEnt, you know you’re in for a memorable gaming ride.

Top Aussie Live Casino Provider Microgaming Logo

As one of the oldest software developers in the industry, Microgaming are synonymous with quality and reliability. From progressive slots to classic table games, they offer a little bit of everything.

Evolution Gaming Live Casino Provider Australia
Evolution Gaming

If you’re after a top-tier live dealer experience, Evolution Gaming leads the pack. Their games are professionally hosted and provide a close-to-real casino experience from the comfort of your home.

Game Variety

A casino might have all the big names in software development, but it’s all for naught if the game library is as shallow as a child’s pool. The casinos we rate are the ones with libraries as deep and diverse as the ocean. We scrutinise the range of games offered, emphasising on:

Related Pokies

From classic 3-reel slots to multi-line video slots and progressive jackpots, we expect a variety of pokie games that cater to all types of players.

Branded Image with cards, chips and dice
Table Games

Poker, blackjack, roulette, baccarat – these traditional games are the lifeblood of any casino, and our chosen ones offer them in abundance.

Live Dealer Baccarat in Australia.
Live Dealer Games

For those who crave the thrill of a physical casino, live dealer games are essential. The best casinos offer a range of live games, hosted by professional dealers, for an immersive gaming experience.

Customer Service: Around-the-clock Assistance

Nothing speaks louder about a casino’s commitment to its players than its customer support, as vital as a trusty co-pilot on a long-haul flight. Therefore, we have two primary benchmarks when it comes to customer service:


An issue doesn’t clock off at 5 PM; it can crop up at any hour of the day. Our recommended casinos understand this, offering round-the-clock customer support. Like a reliable friend, they’re always there when you need them, whether it’s a question at high noon or a concern in the wee hours.

Communication Channels

How do you like to reach out? Our casinos cater to different communication preferences, featuring:

Live Chat:

For those who prefer immediate responses, live chat is a boon. It’s a real-time conversation, solving your issues as quickly as chatting with a friend.


Sometimes, you might have a more complex issue or prefer to have a paper trail. In these cases, email support is ideal, providing detailed solutions without the rush.


For those who prefer the sound of a human voice, telephone support is available. It’s direct, it’s personal, and it reassures you that there’s a real person on the other end of the line.

Finally, it’s not just about being there or being reachable. The support teams at our preferred casinos aren’t just warm bodies in a chat window or voices on a phone line. They’re competent, knowledgeable individuals who understand the casino platform, the games, and the common issues players might face. They’re not just about troubleshooting; they’re about fostering trust and reliability

Fast And Easy Payments: Assured And Convenient

Having swift and smooth financial transactions in an online casino is like a well-oiled machine, necessary for a top-notch gaming journey. That’s why we give it prime importance in our evaluation.

Transaction Speed: A player’s joy after a big win shouldn’t be dampened by slow withdrawal times, nor should the anticipation of a gaming session be stalled by sluggish deposits. That’s why we check the speed of transactions – we want you to enjoy your victories ASAP and get back in the game without unnecessary pause.

Transparency in Payment Policies: No one likes surprises when it comes to their money. We ensure that our recommended casinos have clear, upfront payment policies. They’ll let you know their minimum deposit amount, their withdrawal limit, and any potential transaction fees right off the bat.

Diversity in Payment Methods: Like having multiple gears to choose from, casinos should offer various ways to manage your funds. Here are the payment methods our top-rated casinos typically offer:

Debit cards payment option

Debit Cards

The classic, straightforward way to handle transactions. Debit cards are easy to use and universally accepted.

Neteller Logo


For those who prefer the speed and convenience of digital wallets, our recommended casinos accept options like Skrill and Neteller.

Bank Australia Responsible Banking

Bank Transfers

Sometimes, direct is best. For those who prefer it, bank transfers are available.

Crypto Regulation


For tech-savvy players and those who value high privacy levels, cryptocurrencies like Bitcoin are an excellent option.

Mobile Access

In this fast-paced, digital era, gaming on the go via mobile devices has become a necessity. With our top-rated casinos, you’re not just confined to your desktop. Whether it’s a smartphone, a tablet, or any other device you prefer, we ensure your gaming experience is not compromised.

Cross-platform Excellence

Our highly recommended online casinos cater to all, ensuring a seamless gaming experience whether you’re an Android aficionado, an Apple enthusiast, or a devotee of tablets. The casinos we champion provide smooth integration across all platforms, keeping your gaming as flexible as your device.

Intuitive User Interface

Even on the smaller screens of smartphones or larger tablets, the functionality should never falter. We verify that the mobile interface of our selected casinos is user-friendly. Key features like game selection, financial transactions, and account settings should be as accessible on mobile as they are on a desktop.

Comprehensive Game Library

Your device’s size or operating system should never limit your game options. We look for casinos that don’t skimp on their mobile game library. From riveting slots to classic table games, your favourites should always be a tap away.

High-quality Visuals

A high-resolution, immersive gaming experience is not a ‘nice-to-have’ but a ‘must-have’. We ensure our top-rated casinos offer excellent graphics and sound quality on their mobile platforms, transforming your device into a pocket-sized Vegas.

So, whether you’re an Android user, an iOS loyalist, or a tablet gamer, our top-rated casinos ensure your gaming experience is top-notch. No matter the device, it’s all about letting the reels spin or the cards deal, anytime, anywhere.

Mobile Access
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Our dedication to transparency and quality means we only recommend online casinos that meet our stringent criteria. By using our comprehensive rating system, we ensure the casinos we endorse provide a secure, enjoyable, and seamless gaming experience.

Trust CasinoAus to guide you through the world of online gaming, and play with peace of mind.

FAQ's About How we Rate Online Casinos

Matilda May avatar
Matilda May

Hi there! I’m Matilda, the heart and soul behind the editor’s desk at CasinoAus. For over ten years, I’ve journeyed through the vibrant casino industry world, from managing gaming floors in Victoria to spearheading responsible gambling initiatives. My experience has given me a deep understanding of what makes this industry tick. Plus, my background in Business Administration, with a focus on Hospitality Management, means I’m well-versed in the nitty-gritty of gambling regulations and market trends.

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